One
of my most enjoyable tasks is presenting the ICM's Quality in Credit Management
Award to companies that have achieved the challenging accreditation. And it is
happening with increasing regularity: we now have 29 accredited organisations
and many more underway. This week I was privileged to present the award to the
team at Venn Group in London.
Every
organisation I visit is a demonstration of best practice but one thing in
particular stood out for me at Venn Group: the way in which credit management
practice and principles are integrated into the entire business. At the
presentation of the award, the owners of the business and directors from every
function were present and it was apparent that credit management isn't just a
function within the business. Rather, cashflow is recognised as vital and every
activity across the organisation from those who acquire business onwards
recognises the importance of contributing to its management and control. I
often talk about the importance of credit management sitting at the heart of
the business and it's great to see a tangible example of it in practice.
On
Monday, I presented at the launch of the ICM's partnership with Bank of
America. The partnership is ground-breaking in the way it has been created. It
will deliver an opportunity for all members of the Credit Risk Management team
to develop skills, gain qualifications, and contribute to the validation of the
quality of its operation. The excitement, passion and commitment of the team in
Chester was fantastic to see and truly inspirational.
It's
been another great week and I'm trying hard to forget the fact that I had to
decline an invitation to Buckingham Palace on Monday for an event hosted by the
Duke of York to launch the Start-Up Loans Company Ambassadors Scheme!
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