I've written several blogs about the payday
loan industry in recent months saying, in summary, that I don't believe the
concept of short term loans is fundamentally wrong and that emotion sometimes
over-rides objectivity. But that does not mean that poor practice is ever
acceptable. In particular I've ranted about the absence of evidence that
affordability tests were being carried out and said the OFT should, in its
final year, focus on this particular element.
Wonga's announcement that its pre-tax
profits were up by 35% and bad debts were up by 89% has brought the sector back
into sharp focus and - reading reports and commentaries - two things have
struck me.
The first is Ian King, the Times Business
Editor, observing that Wonga is one of the good guys in an industry that has
appalling practices; by way of example he cites that it will not allow its
customers to "roll" their loans more than three times and observes
that the interest rates they charge are, for example, far lower than those
incurred by running up an unauthorised bank overdraft. In my view, being
cheaper than someone else isn't necessarily justification but it's certainly
true and mitigates against some of the more emotional headlines we see. Indeed,
elsewhere in the paper it's reported that loans cannot be rolled over more than
twice and that Wonga stops racking up interest after 60 days to prevent debts
spiralling too far out of control.
More worrying though is the quote from
Wonga's Chief Executive, Errol Damelin, who is reported as saying Wonga loans
were too small to be a significant problem and "it's very unlikely that a
£200 or a £400 loan is what gets people into a financial mess". Perhaps by
itself such a loan value won't, but as part of a vulnerable financial situation
it can play a key role especially if it's taken out in desperation and as a
last resort. I'd like to think Wonga is an exemplar in carrying out adequate
and effective affordability checks but come on, Mr Damelin, get real - £400
MIGHT NOT be a problem for you but it could well be for some of your customers
and potential customers!
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